Course curriculum

  • 1

    Introductory Overview

    • Broad Overview

    • The Defining Context and Importance of Key Performance Indicators

  • 2

    Calculating & Analyzing Key Performance Ratios

    • KPIs that Matter | Financial Ratios

    • KPIs that Matter | Sales & Customer Management Ratios

    • KPIs that Matter | Human Resources Management Ratios

    • KPIs that Matter | Environmental Risk Management Ratios

    • KPIs that Matter | Social Well-being Ratios

  • 3

    KPIs that Matter | 20+1 Additional Measures

    • 20+1 Important Measures